Timeframe & Role
2024 • Regional Ops Lead, Antelope Valley
Challenge & Actions
Emergency-department reports were missing the 30-minute goal. Dr. Handa redesigned priority queues, instituted a “STAT hotlist,” and created radiologist hand-off rules.
Outcomes & Proof Points
STAT reports delivered 30 % faster across five sites • ED clinicians reported higher satisfaction in quarterly poll
empuls3
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